Where do you ship from? I am located in Ontario, Canada, and ship with Canada Post.
What are the average arrival times? Worldwide shipping delays are ongoing from the pandemic, please rememeber that when ordering. Estimated arrival dates are included below to help you gauge when your package will arrive once you receive a shipping notification. Also, shipping from Canada can take a little longer. If you are ordering from another country, your package has to go through customs.
US orders: 7-14 business days
Canada orders: 2-14 business days
International orders: 11-20 business days
When do orders ship? I try to ship all orders within 24 hours
Are all orders shipped with tracking? At checkout there is an option to choose either untracked or tracked.
Will I be charged customs for my order? Unfortunately yes, additional customs and tax fees may occur on international orders. Please check with your local customs office directly to see if they apply duties & taxes to your purchases.
I am local to you! Do you offer local pickup or drop off? Sure, message me and we can sort that out. Please use the code for no shipping fees: PICKUP4U
Do you accept returns? I don’t accept returns, however please contact me if you have any problems with your order.